Collection from our showroom is possible Monday to Friday 9am to 5pm
Out of stock items will be dispatched on a similar timescale once in stock
Pallet & heavy / fragile Items are delivered to your door. It is your responsibility to take these inside your property.
We strongly advise that you do not book an installer until you have received your goods, and they have been checked.We will not be held responsible for any installation costs or compensation claims due to any product delays.
Opti-myst® effect can be used independently of heat
Flame Fuel Effect
Opti-myst® log effect
Please Note
Images are for illustrative purposes
Warranty / Guarantee: 1 year standard (2 years when registered after purchasing in person from an Independent retailer)
Lead times on products may vary, we do though aim to deliver within the time scales quoted. It is important that you do not book your installer before you have taken delivery of the item and have checked that it is free from damage. We will not be responsible for any charges incurred for the cancellation of installers.
